Return & Exchange Policy
1. Return and exchange requests must be raised within seven (7) working after you receive your order.
2. Items to be returned/exchanged must meet all of the following criteria:
3. A restocking fee of 10% of the value of the items to be returned/exchanged will be charged for requests that do not comply with the above conditions.
4. Delivery charges and/or return shipping charges will only be refunded for items which are damaged and/or wrongly delivered.
5. Funds will be credited back to you depending on the method of payment: </br>a. Cash transactions - funds will be deposited to your designated account. b. Debit & credit card transactions - transaction reversal via designated bank. Please note that reversal fees may apply depending on your bank.